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Project & Service Team Member

đŸ”„ 0 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟱 Junior

🟡 Mid-level

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Support Tech's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Support Tech

Support Tech

11 - 50 employees

Founded 2024

đŸ€ B2B

🏱 Enterprise

đŸ’Œ Consulting

B2B ‱ Enterprise ‱ Consulting

Support Tech is a technology deployment and support services company focused on multi-site IT system installation, deployment, and ongoing support. The company positions itself as a problem-solver and innovator that manages projects of any scale using its own back-end project management software and a global network of trusted partners. Support Tech emphasizes deployment/install best practices, continuous improvement, and delivering up-to-date technology solutions to business clients.

📋 Description

‱ Manage timelines and deliverables for low voltage installations, including data cabling, CCTV, and access control ‱ Manage Zoho Desk for service tickets and Zoho Projects for long-form deployments ‱ Coordinate communication between clients and field technicians ‱ Maintain detailed project notes, hardware inventories, and close-out reports ‱ Handle incoming communications via Dialpad ‱ Balance independent tasks with collaborative team goals

🎯 Requirements

‱ 2–5 years in a project coordination or service admin role, preferably within the low voltage or IT industry ‱ Solid understanding of Ubiquiti networking, access control systems, IP cameras, and structured cabling ‱ Prior experience with Zoho Desk and Zoho Projects highly preferred ‱ Exceptional written and verbal English; ability to communicate complex technical details clearly ‱ Quiet, distraction-free workspace ‱ Reliable, high-speed internet connection ‱ Dual monitor setup ‱ PC with Intel i7 processor or equivalent, or better

đŸ–ïž Benefits

‱ Immediate start ‱ Growth environment with contributions to processes felt and valued ‱ Remote work arrangement ‱ Ability to work worldwide, regardless of region

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