Staff Product Designer

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Suralink

51 - 200 employees

Founded 2014

🛍️ eCommerce

eCommerce • Financial Services • Consulting

Suralink is a client engagement platform designed to enhance the document collection workflow for professionals in various industries, notably audit, tax, and consulting. By streamlining processes such as request list management, secure file sharing, and document signing, Suralink helps firms improve efficiency, reduce time spent on document management, and foster better client relationships. The platform is trusted by over a thousand firms globally, showcasing its effectiveness in facilitating smoother operations in client engagements.

📋 Description

• Lead end-to-end design for new AI-powered features—from problem framing to polished UI. • Translate complex accounting and audit workflows into clear, elegant interactions that feel effortless. • Prototype intelligent agent experiences that blend automation, context awareness, and transparency. • Collaborate with AI and data teams to shape conversational flows, confidence indicators, and user feedback loops. • Audit, define, and evolve Suralink’s design system for scale, accessibility, and design-to-code alignment. • Introduce design tokens, variants, and documentation that support multi-product consistency. • Partner with engineering to establish governance, release cadence, and component versioning. • Create and maintain Zeroheight / Storybook documentation to foster adoption across teams.

🎯 Requirements

• 8 - 12 years of experience designing for complex SaaS products, with significant 0→1 or platform work. • Proven experience designing AI or data-driven features (or a strong interest in LLM-enabled interfaces). • Deep mastery of Figma (Auto Layout, variants, variables, libraries, tokens). • Strong portfolio showing systems thinking and ability to ship elegant, cohesive experiences. • Experience collaborating closely with engineering and product leadership to shape roadmaps. • Excellent communication, documentation, and presentation skills. • Understanding of accessibility standards (WCAG) and commitment to inclusive design.

🏖️ Benefits

• Remote-friendly policy • Medical/vision/dental insurance • Flexible PTO policy and ten paid holidays • Parental leave • Professional development allowance • Community involvement

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