AI Operations Engineer

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Surge AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

💰 $25M Series A on 2020-07

Artificial Intelligence • API • SaaS

Surge AI is a company that provides high-quality training data and data-labeling solutions for machine learning teams. It offers an API-driven, SaaS platform that combines human-in-the-loop annotation, quality control, and tooling for collecting, validating, and managing datasets to accelerate model development and improve model performance.

📋 Description

• Design and build scalable systems and tooling — including data processing pipelines, automation workflows, and AI-based quality control tools — working closely with engineering to ship solutions to real operational problems. • Establish and expand scalable processes to enhance customer support and value delivery. • Drive execution of multiple simultaneous cross-functional projects, setting timelines and managing deadlines. • Interface with a variety of technical and non-technical stakeholders.

🎯 Requirements

• Background in CS, engineering, or another quantitative field preferred. • Hands-on coding experience (Python or similar) and comfort building tools and systems from scratch — not just scripting, but designing solutions to real operational problems. • Proven track record of navigating ambiguity and executing complex, cross-functional projects in a high-performing environment. • Strong interpersonal skills that enable you to influence without authority and build cross-organizational alignment. • Comfortable working through trade-offs, balancing competing priorities, and having your mind changed. • Deep interest in AI systems — direct AI/ML experience valued but not required.

🏖️ Benefits

• Flexible work arrangements