Commercial Operations Manager

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🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $100k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Prescott's, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1985

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔧 Hardware

Healthcare Insurance • Pharmaceuticals • Hardware

Prescott's, Inc. is a company specializing in the provision of high-quality reconditioned surgical microscopes and related services. Established in 1984, they offer a range of products including microscopes for ophthalmology, ENT, dental, and neurosurgical applications, as well as microscope cameras and video equipment. The company prides itself on employing trained electronic and optical technicians, providing custom components, and ensuring exceptional customer service with a focus on reliability, supported by a robust parts and labor warranty. Prescott's also provides comprehensive service and repair options, including loaner equipment, to ensure uninterrupted operations for their clients in the medical and healthcare sectors. Their operations are ISO 13485 certified, reflecting a commitment to quality in serving the medical community.

📋 Description

• Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. • Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. • Help document and reinforce established commercial policies, workflows, and expectations. • Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. • Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. • Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. • Maintain pricing reference materials, deal templates, and supporting documentation. • Partner with Finance and Sales to support review of non-standard deals requiring approval. • Produce recurring sales, pipeline, and revenue reports for sales leadership. • Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. • Support forecasting processes by compiling data, updating forecasts, and analyzing variances. • Translate data into clear summaries and insights for sales leaders and internal stakeholders. • Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. • Monitor data quality and ensure consistent use of CRM processes by sales teams. • Partner with IT or external vendors to support minor system enhancements and issue resolution. • Assist with documentation of standard opportunity management and reporting processes. • Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. • Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. • Identify opportunities to improve efficiency, data quality, and reporting clarity. • Participate in change management activities by supporting communication and training related to commercial processes.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Analytics, or related field required. • 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles • Exposure to sales analytics, forecasting, compensation support, and CRM reporting. • In-depth understanding of CRM platforms, with a preference for Salesforce. • Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities. • Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment. • Proven ability to manage and improve operational processes and workflows. • Excellent communication, organizational, and problem-solving skills. • Skilled in organizing and interpreting data to create clear, actionable reports. • Capable of analyzing data and generating reports for senior leadership. • Detail-oriented with a focus on accuracy and compliance. • Leadership experience and ability to work in a fast-paced, dynamic environment. • Strong customer service orientation and ability to manage multiple priorities effectively. • Ability to travel domestically as needed • Must be able to successfully pass a background check and a drug test prior to starting position. • Advanced degree or certifications a plus • Experience supporting sales teams in a B2B or healthcare-related environment preferred. • Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus. • Experience preferably within the healthcare or medical device industry.

🏖️ Benefits

• Paid time off • Healthcare insurance (medical dental, and vision coverage) • Accident insurance, critical illness, and hospital indemnity insurance • Short term (employee paid) and long-term disability (employer paid) • Life insurance (including supplemental, spouse and child) • 401K plan with company matching • Continuous learning and development - offering opportunities for training, workshops, and certifications • Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive