
51 - 200 employees
Founded 1985
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Prescott's, Inc. is a company specializing in the provision of high-quality reconditioned surgical microscopes and related services. Established in 1984, they offer a range of products including microscopes for ophthalmology, ENT, dental, and neurosurgical applications, as well as microscope cameras and video equipment. The company prides itself on employing trained electronic and optical technicians, providing custom components, and ensuring exceptional customer service with a focus on reliability, supported by a robust parts and labor warranty. Prescott's also provides comprehensive service and repair options, including loaner equipment, to ensure uninterrupted operations for their clients in the medical and healthcare sectors. Their operations are ISO 13485 certified, reflecting a commitment to quality in serving the medical community.
🕒 July 21
🇺🇸 United States – Remote
💵 $31 - $36 / hour
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
👻 Ghost score 22%
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51 - 200 employees
Founded 1985
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Prescott's, Inc. is a company specializing in the provision of high-quality reconditioned surgical microscopes and related services. Established in 1984, they offer a range of products including microscopes for ophthalmology, ENT, dental, and neurosurgical applications, as well as microscope cameras and video equipment. The company prides itself on employing trained electronic and optical technicians, providing custom components, and ensuring exceptional customer service with a focus on reliability, supported by a robust parts and labor warranty. Prescott's also provides comprehensive service and repair options, including loaner equipment, to ensure uninterrupted operations for their clients in the medical and healthcare sectors. Their operations are ISO 13485 certified, reflecting a commitment to quality in serving the medical community.
• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components. • Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others. • Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables. • Conduct installations and equipment modifications as required. • Maintain accurate service documentation, reports, and inventory records in accordance with company standards. • Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues. • Plan and manage service schedules to ensure timely response and completion of all assignments. • Maintain professional, courteous communication with customers, contractors, and colleagues. • Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment. • Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions. • Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion. • Manage personal tools, parts, and inventory efficiently to support field operations. • Ensure compliance with company safety policies and all customer site protocols.
• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred. • 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands-on experience • Minimum of 1 year experience in the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required. • Valid driver’s license and clean driving record required. • Strong technical, troubleshooting, and mechanical aptitude. • Working knowledge of electrical, plumbing, and mechanical systems. • Excellent organization, communication, and problem-solving skills. • Proficiency with computers and Windows-based software applications. • Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing). • Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away. • Flexibility to accommodate customer schedules and respond to emergency service calls as needed.
• Paid time off • Healthcare insurance (medical dental, and vision coverage) • Accident insurance, critical illness, and hospital indemnity insurance • Short term (employee paid) and long-term disability (employer paid) • 401K plan with company matching • Continuous learning and development - offering opportunities for training, workshops, and certifications • Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive
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