Onboarding Project Manager – OD

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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Surgimate

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Surgimate is a surgical orchestration platform that maximizes surgical throughput and revenue by streamlining the scheduling process and reducing cancellations. It is designed to enhance the efficiency of surgical practices by coordinating all pre-surgery requirements and tracking performance metrics in real time. With features like a HIPAA-compliant mobile app, comprehensive project management tools, and customizable workflow preferences, Surgimate helps healthcare professionals focus on patient care while ensuring operational excellence.

📋 Description

• Manage end-to-end implementation projects, including planning, resource allocation, timelines, and risk assessment • Gather project requirements and define objectives and deliverables with clients • Develop and maintain project plans and ensure milestones are met on schedule • Coordinate internal and external stakeholders for alignment and successful onboarding • Conduct project status meetings and provide updates on progress, risks, and issues • Identify and mitigate project risks and resolve obstacles • Provide direct customer training and support throughout implementation • Coordinate technical resources to connect openDoctor with customers’ other systems • Collaborate with R&D, Customer Support, Implementations, and development teams to resolve technical challenges and customization needs • Configure openDoctor product builds • Improve implementation processes and implement best practices • Help customers refine requirements and configure internal controls, settings, and quality checks • Capture meeting and event details and communicate notes and action items • Lead live customer training sessions in person or virtually • Perform other duties as assigned by management

🎯 Requirements

• Project management or SaaS implementation experience a plus, but not required • Familiarity with radiology or imaging center workflows strongly preferred • Experience working with healthcare customers or within healthcare operations a plus • Experience working closely with clients • Willingness to train end users, configure product builds, and troubleshoot hands-on throughout implementation • Effective communication and presentation skills • Ability to communicate across all levels of an organization • Ability to work independently across multiple projects and meet deadlines • Keen eye for detail and high organizational capability • Ability to rapidly grasp and apply complex business and technical concepts • Passion for providing high-quality customer service • Excellent communication and interpersonal skills • Must be authorized to work in the United States without sponsorship • Flexibility to work extended hours as needed • Occasional travel required

🏖️ Benefits

• Competitive salary plus commissions/bonus • 401(k) with company match up to 4% • Medical, dental & vision plans through Cigna • Employee-covered plans available for dependents • Long Term Disability and Life Insurance • Home Internet & Wellness allowances • 10 Holidays + 2 Holiday Eves • 18 days PTO • 18 days Sick Leave • Additional days off for SurgiGive volunteering (1), Birthday Celebration (1) & Recharge (3) • Remote-first work environment • Flexible work arrangements • Opportunities to spend time together at meetups • Volunteer opportunities