Swans
11 - 50 employees
🤝 B2B
🤖 Artificial Intelligence
B2B • Artificial Intelligence
Swans is a law firm growth company focused on Personal Injury firms that builds and implements custom automation and AI-driven systems to streamline the entire case lifecycle from intake to case close. They provide hands-on services (not just software) to reduce administrative work, automate intake and document drafting, increase revenue per employee, and scale firms more efficiently and profitably.
Client Facing Project Manager
Job not on LinkedIn
đź•’ April 8
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷‍♀️ Project Manager
🚫👨‍🎓 No degree required
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Swans
11 - 50 employees
🤝 B2B
🤖 Artificial Intelligence
B2B • Artificial Intelligence
Swans is a law firm growth company focused on Personal Injury firms that builds and implements custom automation and AI-driven systems to streamline the entire case lifecycle from intake to case close. They provide hands-on services (not just software) to reduce administrative work, automate intake and document drafting, increase revenue per employee, and scale firms more efficiently and profitably.
đź“‹ Description
• Own the client relationship on Swans engagements end-to-end. • Act as the primary point of contact for law firm leadership across active engagements. • Run executive meetings, manage expectations, surface risks, and ensure the client is informed. • Work closely with Legal Engineers to understand deliverables and translate them into client-facing language. • Solve challenges like stakeholder trust, change management, escalation handling, and value communication.
🎯 Requirements
• 2 to 5 years in account management, client success, management consulting, or a senior sales role (B2B, high-ticket) • Proven track record of owning executive-level client relationships directly, not through a manager. Must have experience managing executives at firms of at least 100+ people. • Experience working on complex, multi-month projects or engagements end-to-end, not transactional sales cycles • Exposure to technology implementations, digital transformation, or SaaS environments (you do not need to be technical, but you need to be comfortable in technical conversations) • Experience with US-based clients is a strong plus. • Professional English fluency: B2 level at a minimum.
🏖️ Benefits
• Flexible schedule • Quarterly in-person meetups in various global locations chosen by team vote
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