District Manager

🕒 May 7

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Logo of SWAROVSKI

SWAROVSKI

10,000+ employees

Masters of Light Since 1895

📋 Description

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met • Updating, maintaining and implementing processes/guidelines and providing feedback to global teams • Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity • Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover • Securing delivery of the brand experience • Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines • Providing feedback loops and reviews on own and partner stores • Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

🎯 Requirements

• Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment • Minimum 3 years’ experience in a store management role • Advanced numeracy, literacy and verbal communication skills • Willingness to travel in the assigned area up to 100% of working time • A solid understanding of Sales, Marketing, HR, Merchandising on retail store level • Strong customer service focus and relationship building skills

🏖️ Benefits

• Professional development • Paid time off

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