Technical Writer

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🔥 1 minute ago

🏛️ District of Columbia, Maryland, +1 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Swingtech

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🔒 Cybersecurity

Cybersecurity • Information Technology • Consulting

Swingtech is an innovative management and technology services company based in Greenbelt, Maryland. Founded in 2009, Swingtech has established itself as a leading provider of comprehensive and transformational business results. The company specializes in a wide range of services including program management, information technology, human capital and training solutions, cybersecurity, financial consulting, and professional and administrative support. As a Women-Owned, U. S. Small Business Administration certified 8(a) and Small Disadvantaged Business, Swingtech is committed to delivering cutting-edge solutions to its clients.

📋 Description

• Research content to develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables • Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation • Support documentation for web-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities • Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials • Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements • Support recurring deliverables such as monthly reports, meeting minutes, action item logs, status updates, and documentation packages • Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions • Track edits, stakeholder comments, revisions, approvals, and document status through completion • Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables • Coordinate with cross-functional teams to collect inputs, validate content, resolve comments, and prepare submission-ready documents • Assist with documenting system updates, training product revisions, issue resolution steps, and operational procedures • Contribute to improvements in templates, naming conventions, document workflows, and knowledge management practices

🎯 Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Education, Business, or a related field; equivalent experience may be considered • At least 3 years of experience in technical writing, documentation development, content editing, reporting, or related documentation work • Experience developing technical, operational, training, user support, or process documentation • Strong writing, editing, formatting, proofreading, and document organization skills • Ability to gather inputs from multiple stakeholders and produce clear, accurate, and usable documentation • Familiarity with document control, templates, style guides, version management, and review cycles • Working knowledge of accessibility considerations for electronic documents, including Section 508 or comparable standards • Strong attention to detail and ability to manage multiple documentation tasks and deadlines • Strong written and verbal communication skills • Ability to work independently and collaboratively in a remote environment

🏖️ Benefits

• 15 PTO days • 11 paid holidays • Medical Insurance with – 3 options (HSA with $600 Employer Contribution). • Dental Insurance with no age limit orthodonture. • Vision Insurance through EyeMed in and out of network coverage. • Short Term and Long-Term Disability coverage with 100% premium support, Life insurance and AD&D with 100% premium support • Supplemental Life Insurance • Critical Care and Accident Insurance availability • Pet Insurance through Nationwide • Employee Assistance Program • 401k with enrollment from day one. 4% deferral by company. • $1500 Annual Training Budget • $1500 Referral bonus • Eligibility for annual merit and discretionary bonus • Flexible work arrangements