Technical Writer

Job not on LinkedIn

🕒 July 16

🦀 Maryland, Virginia – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 47%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Swingtech

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Information Technology • Consulting

Swingtech is an innovative management and technology services company based in Greenbelt, Maryland. Founded in 2009, Swingtech has established itself as a leading provider of comprehensive and transformational business results. The company specializes in a wide range of services including program management, information technology, human capital and training solutions, cybersecurity, financial consulting, and professional and administrative support. As a Women-Owned, U. S. Small Business Administration certified 8(a) and Small Disadvantaged Business, Swingtech is committed to delivering cutting-edge solutions to its clients.

📋 Description

• Research, develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables • Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation • Support documentation for web-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities • Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials • Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements • Support recurring deliverables including monthly reports, meeting minutes, action item logs, status updates, and documentation packages • Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions • Track edits, stakeholder comments, revisions, approvals, and document status through completion • Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables • Coordinate with cross-functional teams to collect inputs, validate content, resolve comments, and prepare submission-ready documents • Document system updates, training product revisions, issue resolution steps, and operational procedures • Improve templates, naming conventions, document workflows, and knowledge management practices

🎯 Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Education, Business, or a related field; equivalent experience may be considered • At least 3 years of experience in technical writing, documentation development, content editing, reporting, or related documentation work • Experience developing technical, operational, training, user support, or process documentation • Strong writing, editing, formatting, proofreading, and document organization skills • Ability to gather inputs from multiple stakeholders and produce clear, accurate, and usable documentation • Familiarity with document control, templates, style guides, version management, and review cycles • Working knowledge of accessibility considerations for electronic documents, including Section 508 or comparable standards • Strong attention to detail and ability to manage multiple documentation tasks and deadlines • Strong written and verbal communication skills • Ability to work independently and collaboratively in a remote environment • Preferred: experience supporting federal, healthcare, IT, training, or learning management programs • Preferred: experience documenting web-based applications, learning management systems, help desk procedures, reporting processes, or digital training products • Preferred: experience developing SOPs, user guides, FAQs, knowledge base articles, job aids, or release notes • Preferred: familiarity with quality assurance documentation, customer comment resolution, deliverable tracking, or records management • Preferred: familiarity with privacy, security, accessibility, or compliance documentation in regulated environments • Preferred: experience with collaborative document repositories, project tracking tools, or content management workflows • Experience using artificial intelligence to improve task efficiency is a plus

🏖️ Benefits

• 15 PTO days • 11 paid holidays • Medical Insurance with 3 options, including HSA with $600 Employer Contribution • Dental Insurance with no age limit orthodonture • Vision Insurance through EyeMed with in- and out-of-network coverage • Short-Term and Long-Term Disability coverage with 100% premium support • Life insurance and AD&D with 100% premium support • Supplemental Life Insurance • Critical Care and Accident Insurance availability • Pet Insurance through Nationwide • Employee Assistance Program • 401(k) with enrollment from day one • 4% company deferral • $1,500 annual training budget • $1,500 referral bonus • Eligibility for annual merit and discretionary bonus • Flexible work arrangements