Staff Technical Writer

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Syllo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

⚖️ Legal

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $30M Venture Round - Syllo on 2025-10

Legal • Artificial Intelligence • SaaS

Syllo is a Litigation AI company that provides a unified platform for managing complex litigation end-to-end. Its software combines case management, eDiscovery, legal research, analysis, drafting, and agentic issue tagging to help in-house teams and law firms master the record, apply issue codes at scale, and accelerate strategy and workflow across written discovery, depositions, and pretrial work. Syllo positions itself as an AI-enabled, collaborative workspace focused on high-stakes commercial litigation.

📋 Description

• Own the organization of documentation • Create documentation • Author internal and client-facing documentation on how to use Syllo at each and every stage of the litigation journey • Author client-facing documentation on new, complex features • Author quick-turnaround questions from clients about our product • Edit release notes so that they’re most useful for our clients

🎯 Requirements

• Ability to keep organized and as needed restructure a growing documentation library. • The ability to write in a way that doesn’t simply spell out standard UI clicks, but bridges complex legal workflows with the product’s capabilities. • A thirst for learning all resources available for acquiring answers to even the most complex and/or technical of questions. • The ability to write distinct internal guides for solutions architects, customer success, and training & enablement & external, client-facing guides tailored to distinct user personas: litigators, paralegals, eDiscovery specialists, and admins. • Proficiency in creating procedural step-by-step guides, decision trees, and visual workflow diagrams that show users how to complete complex, multi-stage legal tasks inside the platform. • High attention to detail to polish automated product update notes. Makes technical updates clear, concise, and punchy. • Translates developer updates into client-centric value propositions. • Litigation Lifecycle Fluency: has extensive knowledge and understanding of the litigation journey: how litigation moves from early intake and eDiscovery to written discovery, depositions, motion practice, and trial prep.