Symbotic
501 - 1000 employees
Founded 2007
🤖 Artificial Intelligence
🔧 Hardware
🤝 B2B
Artificial Intelligence • Hardware • B2B
Symbotic is an industrial automation company that provides an end-to-end, AI-powered warehouse automation platform combining autonomous mobile robots, advanced vision and sensing, and orchestration software to modernize supply chains. Its system integrates hardware and intelligent software to increase throughput, accuracy, and storage density for retail, grocery, CPG, and wholesale customers, solving labor constraints and operational inefficiencies in distribution and fulfillment operations.
Buyer – Warranty
🕒 June 23
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Symbotic
501 - 1000 employees
Founded 2007
🤖 Artificial Intelligence
🔧 Hardware
🤝 B2B
Artificial Intelligence • Hardware • B2B
Symbotic is an industrial automation company that provides an end-to-end, AI-powered warehouse automation platform combining autonomous mobile robots, advanced vision and sensing, and orchestration software to modernize supply chains. Its system integrates hardware and intelligent software to increase throughput, accuracy, and storage density for retail, grocery, CPG, and wholesale customers, solving labor constraints and operational inefficiencies in distribution and fulfillment operations.
📋 Description
• Manage end-to-end repair and recovery for warranty and return claim material from customer sites • Issue supplier return POs, track claims/notifications, and ensure timely resolution • Negotiate warranty terms and repair agreements with suppliers to secure favorable conditions • Lead supplier recovery efforts (credits, replacements, no-cost repairs) and hold suppliers accountable to performance standards • Identify and onboard repair partners to increase capacity and reduce turnaround time • Partner with Service, Quality, Engineering, and Planning to resolve issues, support root cause analysis, and prevent recurrence • Streamline warranty and repair workflows; implement tools and best practices to improve turnaround, visibility, and supplier performance • Maintain accurate purchasing data and planning parameters per MPS/MRP best practices • Optimize total cost of ownership and on-time delivery through planning and control of automation-related activities
🎯 Requirements
• Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent work experience • Minimum 3 years of procurement experience and/or supplier warranty administration • Minimum 3 years of experience with ERP/MRP systems; SAP preferred for PR/PO generation • Experience with relevant commodities (conveyors, lifts, robotics, automation controls, metal, material handling systems) and familiarity with the related supply base • Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP); experience with data visualization tools (e.g., Power BI, Tableau) preferred
🏖️ Benefits
• medical • dental • vision • disability • 401K • PTO
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