Senior Service Operations Project Manager

🔥 13 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $125k - $171.6k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

Logistics • Consulting • Food & Beverage

Symbotic is an industrial automation company that provides an end-to-end, AI-powered warehouse automation platform combining autonomous mobile robots, advanced vision and sensing, and orchestration software to modernize supply chains. Its system integrates hardware and intelligent software to increase throughput, accuracy, and storage density for retail, grocery, CPG, and wholesale customers, solving labor constraints and operational inefficiencies in distribution and fulfillment operations.

📋 Description

• Lead planning, execution, and monitoring of Service Operations projects • Define project objectives, scope, timelines, deliverables, plans, and budgets with stakeholders • Gather requirements, provide project updates, and solicit feedback • Identify deviations and implement corrective actions • Track progress, manage risks, and drive issue resolution • Liaise between project teams, senior management, and external partners • Identify opportunities for innovation, efficiency gains, and value creation • Drive continuous improvement, capture lessons learned, implement best practices, and optimize project processes • Identify risks, constraints, and dependencies affecting project delivery • Lead Service Operations teams in resolving issues and adapting to changes • Perform work at customer distribution centers for extended periods during equipment installation and commissioning

🎯 Requirements

• Bachelor's degree within Engineering, Project Management or related field • Minimum of 5-7 years of project management experience • Experience leading Service Operations projects from initiation to completion • Experience managing design/build, installation, and commissioning of construction projects, including managing site GCs • Background in robotic automation, ASRS, or material handling (MHE) preferred • Experience managing multiple projects with Service Operations collaboration, ranging from small to mid-level capital projects • Analytical and problem-solving skills • Skilled at stakeholder management across clients, contractors, and engineering teams • Track record of delivery on time and within budget • Strong problem-solving under pressure and ability to implement creative solutions • Effective negotiation skills and ability to balance competing priorities • Proficient with scheduling software, earned value management, and data-driven performance tracking (Smartsheet / Jira) • Valid driver's license • Ability to drive and/or fly to client and customer locations • Must comply with safety requirements and protocols, including lock out/tag out and fall protection • Must wear required PPE when applicable, including hard hat, safety vest, steel toes, eyeglasses, ear protection, and fall protection • Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Disability benefits • 401K • PTO • Expense reimbursement • Remote, field-based work arrangement • Up to 30% travel may be required