Senior Technical Account Manager, Penetration Testing

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $140k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 1%

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Synack, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

📋 Compliance

☁️ SaaS

Cybersecurity • Compliance • SaaS

Synack, Inc. is the premier security testing platform harnessing a vetted community of the world’s most talented security researchers to deliver continuous penetration testing and vulnerability management. The company helps customers build and augment their security testing capabilities and capacity to deliver transformational results that surpass traditional pentesting methods. Synack is committed to reducing cybersecurity risk for its customers by bridging the cybersecurity talent gap and providing on-demand access to a trusted network of researchers in a secure environment, all on one platform.

📋 Description

• Develop the scope and rules of engagement for penetration tests and direct researchers toward effective testing • Gather requirements, understand customer needs, and influence internal and external stakeholders • Analyze clients’ digital attack surfaces, value at risk, vulnerability programs, tools, methods, security program requirements, and goals • Work independently and provide technical product expertise to build appropriate client solutions • Provide technical subject-matter expertise to internal stakeholders and clients on strategic goals and testing requirements • Review assessment health and provide technical findings, vulnerability details, and insights to improve test quality and mitigate risk • Help customers manage and optimize long-term penetration-testing programs • Collaborate with account and customer success teams to address concerns and expand, retain, and grow client accounts • Collect and act on client feedback to improve engagements and service offerings • Handle technical escalations during engagements

🎯 Requirements

• At least 5–7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry • Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation • Experience with scripting languages such as Python, Bash, and Basic SQL, including developing scripted solutions • Ability to explain technical concepts to non-technical audiences • Relevant cybersecurity and/or security management certifications such as Security+, CISSP, or CISA • Excellent time management, multitasking, prioritization, and ability to manage multiple concurrent projects • Customer-centric mindset focused on delivering value • Proactive and solution-oriented approach to client challenges • Strategic thinking and innovative solutions • Excellent verbal and written communication skills • Must be a U.S. citizen

🏖️ Benefits

• Equity and benefits may be included in the compensation package • Benefits information available through Synack’s benefits portal • Inclusive and diverse workplace culture