
51 - 200 employees
Founded 2016
🏥 Healthcare
☁️ SaaS
🤝 B2B
Healthcare • SaaS • B2B
Synapse Health is a company that builds connected solutions to streamline the durable medical equipment (DME) lifecycle—from prescriber documentation and ordering through fulfillment, delivery, and resupply. Their offerings include a patient portal, InHome services for prescribers/providers, and Equip for skilled nursing and hospice. Synapse partners with DME providers and health plans, operates nationwide with 300+ subcontracted DME providers, and focuses on improving access to equipment like oxygen, wheelchairs, ventilators, diabetic supplies, and more. The company emphasizes reducing delays, errors, and administrative waste, improving patient communication, operational consistency, and faster payments.
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Where this job comes from
Posted on Synapse Health's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

51 - 200 employees
Founded 2016
🏥 Healthcare
☁️ SaaS
🤝 B2B
Healthcare • SaaS • B2B
Synapse Health is a company that builds connected solutions to streamline the durable medical equipment (DME) lifecycle—from prescriber documentation and ordering through fulfillment, delivery, and resupply. Their offerings include a patient portal, InHome services for prescribers/providers, and Equip for skilled nursing and hospice. Synapse partners with DME providers and health plans, operates nationwide with 300+ subcontracted DME providers, and focuses on improving access to equipment like oxygen, wheelchairs, ventilators, diabetic supplies, and more. The company emphasizes reducing delays, errors, and administrative waste, improving patient communication, operational consistency, and faster payments.
• Serve as the first point of contact for employee questions regarding medical, dental, vision, life insurance, 401(k), and other benefit programs • Assist with benefit enrollments, qualifying life event changes, open enrollment, new hire benefits orientation, and benefits offboarding • Coordinate with benefit vendors, internal partners, and third-party leave administrators to resolve issues • Administer leaves of absence and workplace accommodations, including documentation, approvals, status changes, timelines, and return-to-work activities • Process leave-related transactions in HRIS, payroll, and third-party systems • Respond to inquiries regarding leave eligibility under company policies and applicable federal, state, and local laws • Manage the HR shared inbox and provide first-line support on policies, processes, benefits, payroll, and general HR topics • Partner with Payroll to resolve pay issues, benefit deduction discrepancies, timekeeping questions, and leave-related pay matters • Coordinate company-paid leave benefits, salary continuation, paid parental leave, company-sponsored leave programs, and PTO/FTO • Prepare reports, conduct audits, and maintain confidential employee records • Support onboarding, offboarding, employee data integrity, process documentation, People Team initiatives, and continuous improvement efforts • Monitor changes to leave and benefits requirements and flag policy or process impacts to Total Rewards leadership
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience • 2+ years of experience in HR, Benefits, Leave Administration, Payroll, or a related administrative role • Experience supporting employee benefits or leave of absence programs • Working knowledge of FMLA, ADA, state leave laws, and other applicable employment regulations • Strong organizational skills and exceptional attention to detail • Excellent customer service and communication skills • Ability to manage multiple priorities while maintaining confidentiality and discretion with sensitive medical and personal information • Proficiency with Microsoft Office • Preferred: Experience working with third-party leave or benefits administrators • Preferred: Experience with Paylocity or similar HRIS/payroll systems • Preferred: Experience supporting open enrollment • Preferred: Experience in a healthcare or other regulated environment
• Professional growth opportunities with compelling career paths • Flexible paid time off (PTO) • Medical, dental, and vision insurance • Short-term disability (STD) and long-term disability (LTD) insurance • 401(k) savings plan with employer matching contributions
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