RPA Business Analyst

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Synchronous Solutions, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤖 Artificial Intelligence

💼 Consulting

🏛️ Government

Artificial Intelligence • Consulting • Government

Synchronous Solutions, Inc. is a national technology consultancy (branded Synch-Solutions) that specializes in AI‑Powered Automation, Robotic Process Automation (RPA), and data analytics. The company offers a portfolio of pre-built automation bots (including FOIA, contract review, document redaction, bank reconciliation, collections, grant funding, and invoice validation) and services such as Automation-as-a-Service, AI-Powered Automation development & integration, managed services, COE design, and Organizational Change Management. Synch-Solutions focuses on clients in education (K–12 and higher education), local government, and electric & gas utilities, helping organizations modernize processes, reduce manual work, and extract value from their data and existing IT investments.

📋 Description

• Complete current state assessment of business processes and document each of the following areas in detail: problem statements, process flows, gap analysis, and future-state solution recommendations • Partner with the process owners to develop a deep end-to-end understanding of processes targeted for automation, and outline the impacted processes and business requirements • Identify scope, benefits, constraints, and risks for RPA automation initiatives; capture and document current state manual processes • Create end-to-end cross-functional process flow maps at a high-level as well as at a detailed/modular level • Maintain and track the potential projects pipeline by working with business users to identify automation ideas • Participate in presentations that promote RPA to various business groups to further generate automation ideas • Develop user acceptance test (UAT) plans and tools • Act as a liaison between business and technical resources • Perform related and/or additional job duties as required

🎯 Requirements

• 2 to 5 years of experience supporting business process documentation with business owners • Knowledge of RPA technologies, such as UiPath or Automation Anywhere, and of best practices for process automation and operational excellence • Knowledge of user acceptance testing process and procedure, including familiarity with ERP systems and other financial systems • Strong attention to detail and accuracy, with the ability to work effectively independently and in a team environment • Good problem-solving skills • Good communication skills