Field Service Technician – Pharma Filling & Packaging Systems

🔥 4 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $40 - $50 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 0%

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Syntegon

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Syntegon is a company dedicated to processing and packaging for improved quality of life, with a workforce of 5,800 employees. They provide solutions tailored for the global pharmaceutical and food industries, drawing on over 160 years of experience. Their offerings include individual machines, systems, and services for the manufacture and packaging of pharmaceuticals—both liquid and solid—as well as for food products such as confectionery, dry food, frozen food, and dairy. Syntegon emphasizes sustainability by developing packaging solutions that minimize environmental impact and enhance energy efficiency within their machines. With a robust service portfolio and expertise in the entire machine lifecycle, Syntegon supports its clients through meticulous after-sales and field services, ensuring smooth production processes.

📋 Description

• Install, test, analyze, maintain, and repair Syntegon pharmaceutical systems at customer sites • Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations • Update and modify machine control software at customer sites • Train customers on equipment use and maintenance • Coordinate development activities and upgrades to improve machine functionality • Support customers, Customer Service, and Sales departments as required • Participate in internal training to maintain technical expertise on new equipment and existing system applications • Provide excellent technical customer service and ensure complete customer satisfaction

🎯 Requirements

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment • 2 years’ experience working directly with Customers • Ability to travel 80% of the time domestically and internationally • Preferred: BS in Electrical Engineering • Experience in the packaging industry preferred • Proficiency in operating controls and prior experience repairing/maintaining control systems such as servo drives, HMIs, and programmable controllers • Demonstrated advanced mechanical, electrical, and software skills • Experience with equipment systems including Allen Bradley, Siemens, PLC, and PMAC • Ability to support various software control platforms for complete packaging lines • Experience with cGMP and GAMP requirements in the pharmaceutical industry • Strong customer service focus and ability to assure customer confidence in equipment operation • German-speaking skills a plus • Ability to work in a cleanroom environment, fully gowned • Ability to work in tight quarters while standing, stooping, kneeling, and bending continuously approximately 66% of the time • Ability to lift up to 50 lbs regularly

🏖️ Benefits

• Health insurance (Medical, Dental, Vision, and Prescription from day one) • 401(k) with generous Company Match • Employer Paid Short- and Long-Term Disability Insurance • Life Insurance • Education Assistance Program • Paid Time Off • Employee Assistance Program • Salary + bonus (if applicable)

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