Patient Scheduling Representative

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🔥 9 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

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T2Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

Healthcare • IT Consulting • Talent Acquisition

T2Group is an IT consulting firm that focuses on empowering organizations through transformative technology solutions. With various arms, including T2 Tech, T2 Flex, T2 Ignite, and T2 Talent, T2Group offers services ranging from innovative healthcare technology solutions to strategic talent acquisition and call center solutions. They are dedicated to driving growth and enhancing operational efficiency for their clients across different industries.

📋 Description

• Collecting all required patient information, including scheduling, pre-registration, and insurance verification • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures • Obtaining and accurately entering necessary demographic, clinical, and billing information • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures • Collecting copays and payment information when necessary • Processing required information according to client policies and procedures • Providing professional, compassionate and concierge-like service to patients • Available to work from 7am to 7pm EST

🎯 Requirements

• Bachelor's Degree preferred • 1-3 years of customer service experience • Ability to maintain the highest level of confidentiality • Excellent attention to detail and a commitment to accuracy • Knowledge of medical terminology is a plus • Strong computing and software skills (PC, MS Word, Excel, Outlook) • Team player, self-motivated, compassionate and patient care centered

🏖️ Benefits

• Health insurance • Flexible working hours