Program Manager – EPD Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $114k - $143k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tailscale

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Own and continuously improve processes for bug tracking, incidents, reliability, and escalations • Identify trends in operational health data and translate them into actionable insights • Build dashboards and reports in tools such as Jira and Snowflake • Explain what operational data shows, why it matters, and what needs to change • Design and implement process changes based on data insights • Identify process gaps within Engineering, Product, and Design and develop appropriate processes to address them • Support planning activities and project tracking processes across EPD • Run project status reviews, leadership roadmap reviews, and priority reviews • Connect systems, processes, and teams to identify overlap, conflict, and simplification opportunities • Support EPD initiatives requiring structure or execution, including undefined programs • Conduct project retrospectives with participants and stakeholders • Lead ongoing improvement and simplification of business operating procedures

🎯 Requirements

• Experience as a Program Manager or Technical Program Manager (TPM), coordinating with stakeholders and cross-functional teams, particularly within Engineering and with Product • Experience as a Program/Technical Program Manager in a remote startup environment • Deep, working understanding of the technical engineering space, including day-to-day engineering operations, common workflows and tooling, and technical and process friction points • Experience owning operational health processes such as bug tracking, incidents, reliability, or escalations, and using them to drive measurable efficiency gains • Strong data skills, including building dashboards and reports in tools like Jira and Snowflake, and reading and interpreting data • Ability to identify data trends, translate them into clear insights, and design and implement process changes • Experience supporting planning cycles, project tracking, and recurring reviews such as project status, leadership roadmap, and priority reviews • Comfort with ambiguity and undefined deliverables • Tactical, execution-first orientation with hands-on implementation experience • Experience working with Engineering, Product, and Design leadership • Ability to give and process constructive feedback and work independently • Ability to communicate openly in written and verbal communication • Familiarity with Agile methodologies and project management tools such as Jira, Notion, and GitHub • Familiarity with technical solutions, engineering practices, and the security and engineering lifecycle

🏖️ Benefits

• An inclusive, flexible environment where you can be your authentic self • Competitive total compensation package including base salary, an equity incentive plan, and variable commission for quota-based roles • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family • Remote-first work environment • Virtual and in-person social events • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to a maximum annual employer contribution of 0.75% of eligible compensation • Annual company retreat and team off-sites • $1500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned laptop (Mac or PC) • Monthly home internet reimbursement • $500 USD home office workstation customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents