General Manager – Director of Clinical Operations, Psychiatry

🔥 17 minutes ago

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Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

👥 B2C

Healthcare • B2C

Talkiatry is a virtual psychiatry provider that delivers 100% online psychiatric care and medication management. The platform matches patients to licensed psychiatrists and other clinicians, offers follow-up care with the same provider, and treats conditions such as ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia and peripartum/postpartum needs. Talkiatry operates in-network with major insurers, provides copay estimates, a patient portal, and resources like quizzes and medication information. The site notes its clinicians average 10 years of experience, represent multiple subspecialties, and speak many languages.

📋 Description

• partner with clinical leaders in a dyad leadership – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience • clinical change management – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features • business unit P&L ownership – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company • improve clinical operations – use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no show policies, care plan adherence, clinical documentation flows, etc.) • collaborate with central operations – work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption • support commercialization – partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations • support organizational culture – leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion

🎯 Requirements

• 5-10 years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies • Bachelor’s degree, preferably Master of Business Administration or Healthcare Management • Background in banking or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way • Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical • Willingness to travel occasionally for in-office work, conferences, and regional events • Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment

🏖️ Benefits

• medical, dental, vision, effective day 1 of employment • 401K with match • generous PTO plus paid holidays • paid parental leave • grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands • it all comes back to care: we’re a mental health company, and we put our team’s well-being first