Network Operations Coordinator

🕒 August 25

🗽 New York – Remote

🗽 New York – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐 Network Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Talkspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🛍️ eCommerce

Consulting • Healthcare • eCommerce

Talkspace is an online therapy platform that provides accessible mental health care through licensed therapists and psychiatric providers. Users can engage in therapy through text, audio, and video sessions, as well as receive medication management when needed. Talkspace aims to make therapy convenient and affordable by partnering with major insurance providers and offering various treatment options for individuals, couples, and teens dealing with a range of mental health issues.

📋 Description

• Coordinate the planning, implementation, execution, launch, and post-launch follow-up of Network Operations strategic initiatives. • Serve as project manager for assigned initiatives, developing project plans, timelines, milestones, action items, and launch requirements. • Coordinate cross-functional stakeholders to keep projects on track, within scope, and aligned with business objectives. • Monitor progress, identify risks or barriers, escalate issues, and recommend solutions. • Organize project documentation, trackers, status reports, meetings, agendas, action items, and follow-up. • Support development and implementation of processes, workflows, and operational procedures. • Identify process-improvement opportunities and recommend ways to improve operational efficiency. • Support reporting, auditing, and tracking to keep network information and project data accurate, compliant, and current. • Coordinate launch-readiness activities and post-launch monitoring. • Coordinate provider scheduling, availability, logistics, communications, and operational requirements. • Liaise between providers and facilities, communicating expectations, timelines, changes, and next steps. • Work with Network Strategy, Operations, technical, clinical, and other cross-functional teams to coordinate priorities and identify dependencies and operational gaps. • Provide project status updates, risks, accomplishments, and upcoming milestones. • Provide operational support and perform other related duties as assigned.

🎯 Requirements

• BA/BS degree preferred. • 2+ years of operations, project coordination, project management, healthcare operations, or related experience required. • Experience managing projects or initiatives involving multiple stakeholders and competing priorities. • Experience working with technical platforms, operational workflows, and/or application funnels. • Proficient in Microsoft Excel and/or Google Sheets, including filters, VLOOKUP/XLOOKUP, conditional formatting, data validation, and working with large datasets. • Strong organizational skills and demonstrated ability to manage timelines, deliverables, and follow-up across multiple projects. • Excellent written and verbal communication skills, with the ability to communicate effectively with providers, facilities, technical stakeholders, and internal team leaders. • Strong critical thinking, problem-solving, and decision-making skills. • Highly detail-oriented with a strong focus on accuracy, accountability, and follow-through. • Ability to work independently, prioritize competing responsibilities, and take ownership of projects from planning through completion. • Comfortable working in a fast-paced, evolving environment and adapting to changing priorities. • Experience with Business Intelligence tools such as Looker, Tableau, Power BI, or similar platforms (bonus). • Previous experience working in healthcare or with a large, distributed network of providers (bonus).

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans • Pre-tax benefits: HSA/ FSA • 401k Retirement Savings Program with matching up to 4% • Voluntary benefits including disability, basic life or pet insurance, etc. • Monthly Wellness Stipend to promote mental and physical self-care • Flexible PTO and Remote First Environment • Regular team events, including Wellness Workshops and Team Building Events • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!