Evening Care Coordinator

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🔥 0 minutes ago

🏄 California – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Tandem Diabetes Care

Tandem Diabetes Care

1001 - 5000 employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Healthcare

Tandem Diabetes Care is a company dedicated to improving the lives of individuals living with diabetes by creating innovative insulin delivery systems. Their flagship products include the t:slim X2 insulin pump and the Tandem Mobi System, both designed to seamlessly integrate with mobile technology for enhanced user experience. With features like automated insulin delivery and extensive support and education resources, Tandem Diabetes Care aims to empower users in managing their diabetes effectively and comfortably.

📋 Description

• Monitor caregiver arrivals and evening shifts in real time • Respond promptly to caregiver texts, Teams chats, and phone calls • Handle evening caregiver call-outs by finding replacement coverage • Communicate professionally with caregivers and clients regarding schedule updates • Follow established escalation procedures for urgent issues • Send next-day shift confirmations and follow up on outstanding responses • Remind caregivers to complete visit notes before the end of the evening • Document all activity accurately in our CRM • Leave a concise handoff for the morning operations team

🎯 Requirements

• Extremely reliable and responsive • Calm under pressure and able to multitask • Comfortable making decisions within established procedures • Organized and detail-oriented • A strong written communicator who is professional over text and email • Comfortable learning and using multiple technology platforms • Able to work independently from home • Home care, healthcare, staffing, scheduling, dispatch, hospitality, or customer service experience • Experience coordinating schedules or handling time-sensitive situations is a big plus • Previous remote work experience preferred.

🏖️ Benefits

• Part-Time | Monday–Saturday | 5:00 PM–10:00 PM • Health insurance • Flexible work arrangements

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