Care Coordinator

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $42.9k - $55.7k / year

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Vaya Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1972

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare Insurance • Healthcare • Social Impact

Vaya Health is a North Carolina-based organization that manages services for individuals with behavioral health issues, including mental health and substance use disorders, intellectual and developmental disabilities (I/DD), and traumatic brain injuries (TBI). The organization provides Medicaid services tailored for these populations, focusing on a person-centered approach that connects members to the necessary care and support for their unique health and wellness goals. Vaya Health emphasizes collaboration across various care areas to ensure comprehensive support for its members, fostering healthier communities across the region.

📋 Description

• Provides afterhours, weekend and holiday coverage for the NCServes Coordination Center. • Conducts biopsychosocial assessments by phone with clients to identify needs in key areas. • Makes referrals to Network providers to address identified needs based on understanding of eligibility criteria, capacity, location, and client preference. • Maintains a working knowledge of Network providers’ menu of services, eligibility criteria, intake process and preferences. • Develops positive working relationships with array of Network providers and attends monthly community meetings. • Documents all activity in accordance with grant program guidelines and in compliance with internal policies and procedures. • Elicits feedback from clients and providers to ensure successful engagement. • Coordinates across other programs and ministries within ABCCM. • Participates in all appropriate staff, supervision, and training meetings. • Assumes other duties as assigned by Leadership.

🎯 Requirements

• Minimum of 2 years working with at-risk populations, experience with Veterans preferred. • Existing knowledge of the area resources available to veterans preferred. • Excellent communication skills, both verbal and written. • Proficiency in web-based platforms as well as MS Office Suite. • Self-directed, highly motivated and focused with a strong commitment to the mission of ABCCM to serve the veteran community and the mission of Vaya Health.

🏖️ Benefits

• Flexible work arrangements • Paid time off