Director of Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $117k - $175k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Take complete ownership of the business unit’s success. • Develop and execute strategy and tactics for all aspects of our fleet program. • Leadership requirement to lead the team of supervisors and drivers in the field including scheduling, dispatching, and delivering on specific client response service levels. • Be responsible for the fleet but also car leases as well as managing all aspects of the vehicles including leases, gasoline, service, and insurance requirements. • Define standard operating procedures to effectively manage repairs and maintenance. • Track and report operational performance, strategic capital, and operating expenses. • Creation and implementation of management plan to track and manage operating expenses, asset purchases, fuel cost and ongoing maintenance. • Serve as primary liaison for compliance reviews and audits. • Regular reporting to leadership to communicate and mitigate any enterprise level risks. • Implement safety management controls. • Foster a People First culture centered around wellbeing and safety.

🎯 Requirements

• Bachelor's degree or equivalent combination of education, training, and experience is preferred. • Minimum 10 years of industry experience including responsibility for end-to-end fleet operations. • 5 years of experience in leadership and coaching. • Demonstrated history of launching successful new products or business units. • Ability to prepare ROI on business and report to executive leadership about progress, next steps and growth opportunities. • Operational and technical expertise in aspects of fleet and asset management. • Capable of leading a team and building strong cross-functional relationships. • Excellent interpersonal, communication, and management skills. • Ability to effectively manage third-party vendor relationships. • Attention to detail with exceptional organizational skills. • Strong professionalism with foundational skills such as presentation, reliability, and discipline. • Flexibility to travel.

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with company match • paid time off including vacation, sick leave, and holidays