Director, Strategic Growth – AI Services

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $156k - $234k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• act as a strategic anchor for our most sophisticated AI partners, co-architecting their innovation roadmaps in lockstep with our broader account teams • partner closely with fellow Sales leaders to ensure a unified TaskUs presence • maintain a high-touch engagement model, helping the team deeply embed TaskUs into the client’s ecosystem • actively hunt for new opportunities within current accounts, looking for ways to solve the next big challenge for clients • build relationships with new product teams and R&D labs, introducing them to the latest TaskUs services • work hand-in-hand with our Solutions and AI Services teams to turn complex client needs into reality • stay attuned to the AI industry by tracking emerging trends and monitoring competitor activity to identify new growth opportunities • drive aggressive revenue growth within leading AI organizations by identifying expansion opportunities

🎯 Requirements

• 5+ years of experience in B2B account management in AI services, customer success, business development, or client services in AI organizations • Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement • Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach • Experience working with technical or product-focused customers and translating their needs into talent or services solutions • Energy and enthusiasm for participating in and helping shape the startup and AI community • Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution • Data fluency, including experience using dashboards and metrics to inform strategy and performance • Passion for delivering high-value customer experiences and aligning internal teams around client success.

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with company match • paid time off including vacation, sick leave, and holidays