
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
🔥 15 hours ago
🚗 Michigan – Remote
💵 $54k - $82k / year
⏰ Full Time
🟠 Senior
📚 Learning and Development
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
• Create and maintain a positive and professional learning environment • Design and expand training and development programs aligned with product-specific training methodologies and initiatives • Set standards and expectations through conduct, work ethic, integrity, and character • Create and deliver end-user, partner, and distributor training, including curricula, training, and exams for general preparatory courses • Deliver technical preparatory training covering basic skill requirements identified by enterprise needs • Accomplish projects and motivate trainees through effective training • Continuously improve training programs and learning opportunities across the organization • Amend and revise programs to adapt to changes in the work environment • Act as the content expert and maintain relevant training documents and materials • Develop and create effective induction programs • Monitor and review trainees’ progress through questionnaires and discussions with managers • Ensure statutory training requirements are met • Identify relevant e-learning techniques and participate in creating and delivering e-learning packages • Research and present new technologies and methodologies in workplace learning • Ensure trainees adhere to the company’s Code of Conduct • Support learning and development for Tier 2 / Fleet Response Specialists
• Up to 25% travel required • Must be 18 years of age or older • High School Diploma or GED required • Four-year college degree in a related field such as industrial or applied sciences preferred • Proficient in Microsoft and Google applications • Able to follow well-defined methods, procedures, reports, forms, and competent aspects of the job • Able to present and facilitate a class discussion • Energetic, enthusiastic, and creative, with different ways to motivate and engage an audience • Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills • Excellent oral and written communication skills • Able to work a flexible schedule including weekends, holidays, and longer hours • At least 1 to 2 years of working experience in a related field such as training or teaching experience, listed as nice to have • Strong leadership skills and proficiency in handling groups, listed as nice to have
• Competitive industry salaries • Medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Inclusive environment • Professional growth and internal mobility opportunities • Reasonable accommodations during the hiring process
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