Strategic Partnerships Lead

Job not on LinkedIn

🕒 July 28

🏢🏡 San Francisco – Hybrid

💵 $150k - $200k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 35%

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• Open for 110 days.

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Tavrn

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

⚖️ Legal

🤖 Artificial Intelligence

🤝 B2B

💰 $15M Series A - Tavrn on 2025-07

Legal • Artificial Intelligence • B2B

Tavrn is an AI case-preparation platform used by personal-injury law firms to automate and accelerate case workflows. The platform centralizes medical record retrieval (agentic workflows to fetch records from thousands of providers nationwide), ingests and organizes inbound documents, and generates structured medical chronologies and demand letters — often delivering clear, usable overviews in under 24 hours. Tavrn positions itself as a B2B legal technology solution that links every action, file, and insight in a case file to move more cases to settlement faster without phone calls or faxes.

📋 Description

• Manage and nurture relationships with strategic customer accounts, ensuring satisfaction and ongoing engagement. • Identify opportunities for account expansion and growth, actively driving customer retention. • Communicate effectively with customers, prioritizing and managing their requests and feedback. • Understand and navigate complex customer workflows and requirements, providing tailored support and solutions. • Collaborate internally with sales, product, and engineering teams to align customer feedback with product improvements and developments.

🎯 Requirements

• 3–5 years of experience in customer-facing roles such as account management, sales, sales engineering, or consulting. • Proven ability to build and maintain strategic customer relationships. • Strong communication skills and the ability to manage and prioritize multiple customer requests simultaneously. • Capability to understand complex customer needs and workflows, adapting quickly to deliver effective solutions. • Relationship-driven mindset with a passion for ensuring customer success.

🏖️ Benefits

• Competitive compensation with salary in the range of $150,000 - 200,000 (placement within range based on experience and qualifications). • Growth and advancement opportunities within a dynamic AI startup environment. • Supportive team culture emphasizing innovation, collaboration, and customer impact.

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