Business Process Officer II – Procedure Writer

🔥 0 minutes ago

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Logo of TD

TD

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Represent the business on projects of various sizes as a project team member and/or as a subject matter expert • Responsible for business and/or process analysis • Lead projects and/or work packages within a business area • Assists in the development of communication, implementation and/or training plans • Responsible for 1-2 processes of low to medium complexity • Identify and recommend process improvements and/or automation opportunities • Prioritizes and manages own workload, and possibly the workload of others

🎯 Requirements

• Bachelor's degree • 5+ years bank operations back office experience • Strong PC skills including but not limited to Microsoft Suite software • Aptitude and training in Lean, Six Sigma and AOM • Skilled in research, analysis, problem solving, metrics and reporting • Ability to identify process gaps and weaknesses • Strong interpersonal and influence skills • Ability to prepare and present findings and recommendations

🏖️ Benefits

• Health and well-being benefits • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • Career development • Reward and recognition • Banking benefits and discounts

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