Retail Banker I – Hamilton Square

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $22 - $29 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience • Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk • Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral • Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs • Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities • Independently resolves customer issues, errors and problems, escalating when necessary • Builds working relationships with customers and explains detailed and/or complicated information • Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise • Engages in conversations with customers about loan products, facilitates the application intake

🎯 Requirements

• HS Diploma or GED • 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred • Teller experience preferred • Must be able to complete teller training upon hire to take customer transactions • Demonstrated ability to engage in customer conversations while educating them on products and services preferred • Demonstrated organization skills to handle multiple tasks in a fast-paced environment • Excellent communication skills with ability to be concise, clear and consistent • Demonstrated ability to schedule and prioritize work • Demonstrated ability to work independently and within deadlines • Sound judgment in decision making and effective problem solving • Proficient in Microsoft Office • Notary License (Preferred)

🏖️ Benefits

• health and well-being benefits • savings and retirement programs • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • banking benefits and discounts • career development • reward and recognition