Account Manager – Large-market

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TeamSnap

51 - 200 employees

Founded 2009

☁️ SaaS

⚽ Sports

👥 B2C

💰 Debt Financing on 2022-12

SaaS • Sports • B2C

TeamSnap is a top-ranked team and club management platform designed to connect the world of youth sports. It offers tools for clubs, leagues, tournament organizers, and associations to manage their operations such as scheduling, messaging, and payments. The platform is widely used by coaches, players, and fans, and supports over 100 sports and activities. With over 25 million satisfied customers and 19,000 sports organizations, TeamSnap emphasizes ease of use, saving time for administrators and enhancing the sports experience for families through features like health checks and community building. The platform also provides opportunities for businesses to reach its engaged audience, making it a leader in sports management solutions.

📋 Description

• You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention goals • You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities • You’ll run demos of TeamSnap platforms to show the value of new products or add-ons • You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results. • You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs. • You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio. • You’ll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.

🎯 Requirements

• Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment. • Proven track record of hitting sales quotas. • Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits. • Sports industry experience (preferred)

🏖️ Benefits

• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary) • 100% premium coverage of medical/dental/vision for you and your family • 401K to help you invest for the future • $1,500 annual learning and development stipend • Travel to fun locations for all-company meetings and team events • Generous home office allowance to set you up for success • TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter • A monthly stipend reimbursement for health & wellness and so much more!

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