Cash Reconciliation Analyst

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🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $55.5k - $68k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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TAG - The Aspen Group

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

TAG - The Aspen Group is a company focused on revolutionizing the healthcare sector by enhancing patient care and experience in various areas, including dentistry and walk-in medical care. The group supports its brands to break down barriers in dental care, foster professional growth, and make significant contributions to the healthcare industry. With a commitment to empowering its teams, The Aspen Group aims to restore smiles and confidence, making healthcare accessible and compassionate.

📋 Description

• Own the daily/weekly unapplied cash queue for Occ Med accounts; prioritize by dollar value and aging. • Research unapplied and unidentified payments (checks, ACH, wire, credit card, lockbox) to determine the correct employer account, invoice, or employee to which they belong. • Contact employers directly by phone or email to obtain remittance details, invoice references, or payment intent when documentation is incomplete. • Match payments to invoices when remittance advice is missing, mismatched, or references outdated account/employee information. • Post or repost cash once correctly identified; document resolution notes for audit trail. • Identify why payments landed in unapplied status (e.g., employer paid wrong account, lockbox scanning errors, missing remittance detail, invoice number changes, employee terminations/transfers affecting billing). • Flag and escalate systemic issues (lockbox setup, EDI 820/835 mapping errors, portal payment defaults) to Billing/IT for correction. • Respond to employer calls and emails tied to unapplied payments, invoice discrepancies, and payment status inquiries. • Maintain and report on unapplied cash aging (e.g., 0-30, 31-60, 61-90+ days) for Occ Med specifically. • Recommend process changes to reduce future unapplied cash (e.g., remittance requirements, lockbox instructions, employer payment portal defaults).

🎯 Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred; equivalent work experience considered. • 2+ years of experience in cash applications, unapplied cash resolution, accounts receivable, or revenue cycle roles. • Demonstrated experience researching and resolving unapplied/unidentified payments using remittance detail, bank records, or payer/employer outreach. • Proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, aging/variance analysis). • Strong attention to detail and independent research/problem-solving skills. • Experience with billing systems, ERP, or practice management software (e.g., Epic, Athenahealth, or similar). • Excellent written and verbal communication skills for employer-facing calls/emails regarding payment identification. • Experience in occupational medicine, healthcare billing, or employer group billing. • Familiarity with lockbox processing, EDI 835/820 remittance files, or ACH payment systems, and how errors in these feeds create unapplied cash. • Knowledge of general ledger reconciliation and basic accounting principles. • Experience with ticketing/CRM systems for tracking employer support cases and unapplied cash resolution notes.

🏖️ Benefits

• Paid time off • Health insurance • Dental insurance • Vision insurance • 401(k) savings plan with match