
201 - 500 employees
Founded 2005
🤝 B2B
🛍️ eCommerce
Automotive • B2B • eCommerce
Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.
🔥 0 minutes ago
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201 - 500 employees
Founded 2005
🤝 B2B
🛍️ eCommerce
Automotive • B2B • eCommerce
Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.
• Work closely with Team Lead to provide a transparent and seamless experience for clients throughout all aspects of the Client Experience • Audit digital accounts for anomalies including, ensure best practices are being leveraged in digital accounts, compare performance to benchmarks, perform basic optimizations to ensure customer success • Run analyses to highlight performance improvements • Support monthly recurring work across all accounts, including mid-month pacing and performance checks, Facebook adjustments and video campaign adjustments • Maintain constant communication with internal teams on account status and current work-in-progress deliverables • Answer client questions and resolve issues in a timely manner • Know clients markets, goals, and how to track progress on a daily, weekly, and monthly basis • Develop and maintain a working knowledge of the automotive industry, company culture, products/services, and strategic communication planning
• BS or BA, preferred • 1-2 years professional experience, in Customer Service-related field, preferred • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a plus • Google Ads and Facebook Ads experience, preferred • Proficient in Google Sheets, Slides and Docs • Extremely organized, task, and detailed-oriented • Willingness to learn • Must be a critical thinker • Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner • Demonstrated ability to proactively take ownership of projects • Ability to establish priorities and objectives • Must be flexible in a fast-paced, ever-changing environment • Must maintain focus and constructive behavior under pressure • Desire to help us improve our processes and our customer experience • Fantastic references!
• medical • dental • vision • 401(k)/matching • paid vacation • wellness
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