Enterprise Account Manager – West Region

🔥 13 hours ago

🌵 Arizona, California, +2 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote ⛷️ Utah – Remote

💵 $80k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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TeamViewer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Own a book of roughly 100 existing Enterprise customers across the Northeast, representing approximately $4M in ARR • Drive customer adoption and depth of use to achieve time-to-value goals • Manage retention, multi-year renewals, and forecast accuracy • Identify and generate upsell and cross-sell opportunities across existing customers • Partner with Account Executives on larger expansion deals • Source, set up, and cleanly hand off larger expansion opportunities while remaining the relationship owner • Proactively identify at-risk accounts, underused products, renewals, and adjacent use cases • Maintain broad coverage and health across the entire customer book • Build proactive customer relationships and make TeamViewer products work effectively for customers

🎯 Requirements

• 2–4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS • Track record of carrying retention and expansion targets • Ability to manage and prioritize a wide book of approximately 100 accounts • Clear, direct communication with customers and internal partners • CRM hygiene and accurate forecasting skills • Experience selling or supporting IT, security, or remote-connectivity software • History of partnering with Account Executives or sales counterparts on larger deals • Multi-year and multi-product expansion experience • Ability to travel domestically up to 40% • Must verify identity and eligibility to work in the United States • TeamViewer cannot provide employment or work authorization sponsorship

🏖️ Benefits

• Stock-based options • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive health insurance package, including 100% employer-paid medical coverage • Up to 12 weeks of parental leave • Basic life insurance • Short-term and long-term disability, 100% employer-paid • Quarterly teambuilding events • Leadership luncheons • Companywide “All Hands” meetings • Medical, dental, and vision coverage • HSA and FSA options • Employee Assistance Program • Voluntary benefits • Pet insurance • Employee discounts • Professional growth opportunities • Accommodation or adjustment support during the application or hiring process