Epic Analyst

🕒 September 30

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 30 days.
• No salary listed.

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Tech Firefly

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Tech Firefly is a technology company dedicated to empowering businesses with innovative and scalable solutions. Their expertise spans across various domains, including trust and safety, content moderation, localization, software development, testing and quality assurance, and automation solutions. Tech Firefly is heavily invested in AI technologies and aims to fuse human ingenuity with AI to create limitless possibilities. They cater to several industries including Fintech and Banking, eCommerce and Retail, Healthcare, and Gaming. The company is committed to building future-proof solutions to drive exceptional results and transform industries globally.

📋 Description

• Manage, prioritize, and resolve incident tickets, service requests, and maintenance work within established SLAs for Epic Cupid and Radiant • Perform hands-on Epic build, module updates, workflow enhancements, template maintenance, and system configuration across Cardiology and Radiology modules • Investigate application errors, interface issues, and workflow bottlenecks; perform root-cause analysis and execute fixes • Design and execute unit testing, integrated testing, and user acceptance testing (UAT) for system upgrades, patches, and build changes • Partner directly with physicians, technologists, nursing staff, clinical directors, and technical teams to translate operational needs into effective technical solutions • Work independently to drive deliverables, adapting quickly to shifting operational priorities and emergent clinical needs • Maintain technical documentation, build specifications, and operational standard operating procedures (SOPs)

🎯 Requirements

• Active Epic certification/accreditation in both Cupid and Radiant • 2+ years of hands-on Epic build experience within Cupid/Radiant • 3–5 years of overall Epic/application analyst experience • Strong experience supporting Cardiology and Radiology workflows • Experience working maintenance and incident tickets, troubleshooting application issues, and completing request fulfillment • Ability to perform Epic build/configuration, testing, issue resolution, and ongoing application support • Comfortable working independently and taking on work based on changing business and operational priorities • Strong communication skills and experience working with clinical, operational, and technical stakeholders

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