Global Key Account Manager, MedTech Solutions

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $130k - $176k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Logo of TekniPlex

TekniPlex

5001 - 10000 employees

🏭 Manufacturing

🏥 Healthcare

🍽️ Food & Beverage

Manufacturing • Healthcare • Food & Beverage

TekniPlex is a global materials science and packaging company that designs, manufactures, and supplies engineered components, medical tubing, specialty films, and packaging solutions for healthcare, pharmaceutical, life sciences, and consumer markets. It provides B2B manufacturing and technical services including precision extrusion, sterile packaging, and labware to support drug delivery, medical devices, and consumer product applications.

📋 Description

• Serve as senior commercial owner and primary strategic relationship leader for assigned global key accounts • Develop and execute multi-year global account plans covering revenue, profitability, share-of-wallet, strategic priorities, relationships, competitive positioning, and opportunities • Understand customers' corporate strategy, market position, financial performance, product portfolio, technology roadmap, manufacturing footprint, sourcing strategy, supply chain priorities, and growth objectives • Map existing business and capabilities against customer organizations to identify whitespace, cross-selling, geographic expansion, and deeper strategic participation opportunities • Build relationships across Procurement, Engineering, R&D, Operations, Supply Chain, Quality, business-unit leadership, and executive management • Manage QBRs, Executive Business Reviews, executive sponsorship meetings, innovation workshops, and strategic planning sessions • Own revenue, profitable growth, retention, and pipeline performance for assigned accounts • Build and maintain qualified opportunity pipelines aligned with account plans and strategic priorities • Expand TekniPlex participation across customer products, programs, applications, business units, and manufacturing locations • Lead cross-selling of medical-grade materials, precision components, value-add solutions, and contract development and manufacturing capabilities • Lead major opportunities from identification and qualification through technical evaluation, commercial development, negotiation, award, and commercialization • Establish commercial strategies balancing customer requirements with growth, profitability, capacity, risk, and strategic objectives • Lead global RFQs, pricing initiatives, commercial proposals, negotiations, and strategic sourcing discussions • Negotiate pricing, volume commitments, forecasts, payment terms, supply commitments, long-term agreements, productivity expectations, and other commercial terms • Develop global commercial best practices across regions, sites, and product lines • Provide recommendations for decisions requiring senior or executive approval • Maintain account and market intelligence covering performance, strategy, acquisitions, products, technology, manufacturing, programs, decision makers, competition, and growth plans • Identify competitive threats, insourcing/outsourcing trends, supplier consolidation, acquisitions, new programs, technology shifts, and footprint changes • Translate customer intelligence into recommendations for Sales Leadership, Product Line Management, Strategic Marketing, Operations, and executive leadership • Lead periodic global account reviews covering performance, pipeline, strategy, risks, resources, and next actions • Deliver revenue and profitable growth, share-of-wallet expansion, new business awards, retention, pricing/margin objectives, forecast accuracy, pipeline discipline, and preferred-supplier positioning

🎯 Requirements

• Bachelor's degree in Business, Engineering, Marketing, or a related discipline required • MBA or advanced degree preferred • 8+ years of progressive experience in strategic account management, business development, sales, or related commercial leadership roles • Experience managing large, complex customer relationships • Demonstrated experience managing global or multi-region strategic accounts strongly preferred • Significant experience within medical devices, medical components, polymers, contract manufacturing, or another highly engineered manufacturing environment preferred • Experience managing customer relationships across multiple business units, manufacturing locations, product platforms, and geographic regions • Strong understanding of medical device applications, technical requirements, specifications, manufacturing processes, and product development environments • Strong commercial and financial acumen, including pricing strategy, forecasting, profitability analysis, complex negotiations, contracts, and long-term agreements • Ability to develop relationships and influence decisions across customer functions and organizational levels, including senior and executive leadership • Ability to lead cross-functional teams and influence stakeholders within a global, matrixed organization without direct reporting authority • Strong strategic thinking, communication, negotiation, presentation, problem-solving, and decision-making capabilities • Ability to manage multiple complex priorities, opportunities, and commercial risks independently • Ability to travel domestically and internationally as required, approximately 30–50% • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, technical procedures, blueprints, and technical drawings • Ability to effectively present information to employees, managers, clients, customers, and the general public • Ability to perform basic arithmetic and apply algebra, geometry, fractions, percentages, ratios, and proportions • Ability to solve practical problems, interpret varied instructions, define problems, collect data, establish facts, and draw valid conclusions • Ability to regularly stand, walk, talk, or hear; frequently use hands and arms; and lift/move up to 50 pounds • Ability to perform essential functions with or without reasonable accommodation

🏖️ Benefits

• Medical Coverage • Prescription Drug Coverage • Telemedicine • Dental Coverage • Vision Coverage • Employee Assistance Program • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Basic Term Life/AD&D Insurance • Voluntary Life/AD&D Insurance • Short Term Disability (STD) • Long Term Disability (LTD) • Voluntary Buy-Up LTD • Hospital Indemnity • Accident Insurance • Critical Illness • 401(k) Retirement Savings Plan • Daily Pay • Business Travel Insurance • Legal Plan • Identity Protection • Bonus program • Flexible benefits program • Work-life benefits • Reasonable accommodations for individuals with disabilities

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