
10,000+ employees
Founded 1983
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.
🔥 6 minutes ago
🐎 Kentucky – Remote
💵 $19 - $22 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
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10,000+ employees
Founded 1983
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.
• Conduct 80–100 structured outbound calls per shift/day to Medicare members, pharmacies, and healthcare providers • Identify and resolve medication adherence barriers for patients with chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma • Follow structured call guides • Provide patient education within defined scope • Coordinate with pharmacies and healthcare providers as needed • Document all interactions in real time across multiple systems • Maintain quality, professionalism, empathy, and active listening in a metrics-driven environment • Comply with HIPAA requirements and maintain documentation accuracy
• Active CPhT certification through PTCB; nationally certified • High School Diploma or GED • Minimum 2 years of pharmacy or related patient interaction experience • 2–5 years of experience with pharmacy and heavy outbound calls • Experience making medication adherence calls • Proficiency in Microsoft Word, Excel, Outlook, and Google tools • Ability to learn new technology • Ability to work independently in a remote environment • Ability to hardwire directly into a router/modem; T-Mobile, satellite, or 5G internet is not accepted • Internet speed of at least 50 Mbps download and 10 Mbps upload • Quiet, distraction-free workspace for working from home • English proficiency; bilingual proficiency in Spanish, Mandarin, Korean, Cantonese, or Vietnamese is a plus • Medicare/managed care experience preferred • Ability to work Monday–Friday, 40 hours per week, within 8:00 AM–8:00 PM CST shift range
• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Equipment provided for fully remote work
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