Adherence Care Navigator 2, CPhT

🔥 1 hour ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $22 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Conduct 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers • Identify and resolve medication adherence barriers for patients with chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma • Follow structured call guides • Provide patient education within the defined scope • Coordinate with pharmacies and healthcare providers as needed • Document all interactions in real time across multiple systems • Maintain quality and professionalism in a metrics-driven, high-volume call center environment

🎯 Requirements

• Active CPhT certification from PTCB and national certification • High School Diploma or GED • Minimum 2 years of pharmacy or related patient interaction experience • 2–5 years of experience with pharmacy and heavy outbound calls • Proficiency in Microsoft Word, Excel, Outlook, and Google • Ability to learn new technology • Medicare/managed care experience preferred • Ability to work independently in a remote environment • Must be proficient in English and a second language if bilingual; Spanish, Mandarin, Korean, Cantonese, and Vietnamese are a plus • Ability to work Monday–Friday, 40 hours per week, during an 8:00 AM–8:00 PM CST shift range • Ability to hardwire directly to a router/modem; T-Mobile, satellite, and 5G internet are not accepted • Internet speed of at least 50 Mbps download and 10 Mbps upload • Quiet, distraction-free workspace • Commitment to HIPAA compliance and accurate documentation

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance, including voluntary life and AD&D for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Remote work • Equipment provided