Care Navigator

🔥 0 minutes ago

🏖️ New Jersey – Remote

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💵 $17 - $18 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Conduct timely outreach via phone, text, and email to schedule appointments and provide culturally responsive education to reduce no-shows • Prioritize referral tasks to meet SLAs, coordinate with specialty providers, and track statuses to ensure successful loop closure • Document all interactions accurately in EMR/CRM systems, adhering to standardized templates and HIPAA regulations for audit-ready records • Monitor personal queues and dashboards to prevent delays while following internal QA workflows to ensure high-quality patient outcomes

🎯 Requirements

• 2 years of healthcare customer service/administration experience • Experience with medical terminology • EMR experience/patient portal experience • Insurance knowledge/EOB knowledge • Excellent communication skills • Microsoft Office proficient

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Room for advancement

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