Care Navigator

🔥 0 minutes ago

🗽 New York – Remote

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💵 $20 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Contact patients by phone, email, and text to schedule appointments. • Coordinate referrals and follow up with healthcare providers. • Educate patients on next steps and available resources. • Document patient interactions in EMR/CRM systems. • Ensure referrals are completed accurately and on time. • Maintain HIPAA compliance and patient confidentiality. • Support patients through the referral and appointment scheduling process.

🎯 Requirements

• High School Diploma or GED required. • 2+ years of healthcare administration, patient scheduling, medical office, referral coordination, or healthcare call center experience. • Strong Microsoft Office skills. • Excellent communication and customer service abilities. • Ability to work independently in a fast-paced remote environment. • Ability to work Monday-Friday, 11:00 AM - 7:30 PM EST. • HIPAA compliance and patient confidentiality.

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote opportunity • Consistent Monday-Friday schedule

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