Client Coordinator

🔥 1 hour ago

🏰 Missouri – Remote

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💵 $15 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Process cases through CMS and client portals, including entering, reviewing, and verifying eligibility and case information. • Prepare, enter, track, and maintain data accurately. • Retrieve medical records from external sources and upload them into internal databases. • Review documentation for completeness and accuracy. • Respond to client emails regarding case status, reports, concerns, and inquiries. • Communicate with providers, physicians, and clinicians to assign cases and update records. • Maintain communication with internal teams regarding pending reports and case progress. • Ensure compliance with HIPAA, CMS requirements, company policies, and quality standards. • Use multiple systems and databases to enter, retrieve, and manage case information. • Complete virtual training and shadowing on the first day. • Meet accuracy and productivity expectations.

🎯 Requirements

• 2+ years of patient access, healthcare administration, or related experience. • Strong data entry and computer skills. • Proficiency with Microsoft Word, Outlook, and Excel. • Excellent written communication and professional email etiquette. • Strong attention to detail and organizational skills. • Ability to multitask and adapt quickly to changing priorities. • Ability to follow instructions and learn new systems quickly. • Comfortable working independently and performing repetitive tasks. • Reliable high-speed internet required. • Private, distraction-free workspace required. • Experience reviewing eligibility (preferred). • Healthcare industry experience (preferred). • Salesforce experience (preferred). • Independent Dispute Resolution (IDR) experience (preferred). • Experience reviewing contracts, legal documents, or medical records (preferred). • Strong critical thinking and analytical skills (preferred). • Must work Monday through Friday, 8:00 AM - 4:30 PM CST.

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote opportunity • Contract-to-hire potential • Stable Monday-Friday schedule • Opportunity for long-term career growth and advancement

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