GIS Application Support Specialist

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🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $25 - $32 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🗺️ GIS

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Provides Help Desk support to end users helping users to navigate and troubleshoot software issues, new/unfamiliar processes, and tools. • Facilitates the interaction between clients and technology providers (internal and external), working closely with technical resources and System Administrators as needed to troubleshoot problems determine solutions. • Reports and tracks incidents and enhancement requests. • Support training and testing efforts leading up to implantation, as well as changes and releases post go-live. • Document + update business processes and procedures.

🎯 Requirements

• Experience providing application, software, or Help Desk support in a business environment. • Working knowledge of GIS applications, preferably Esri products. • Strong problem-solving and troubleshooting skills. • All candidates must submit to a drug and background check.

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)