Healthcare Client Coordinator

🔥 29 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $16 - $17 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Respond promptly to client inquiries about questions, report statuses, concerns, and information requests • Enter and retrieve client or examinee information using MCMC databases and internal systems • Communicate daily with Quality Assurance regarding workflow, pending reports, and turnaround times • File and archive open and closed cases • Keep client data and guidelines current and accurate in the system • Work independently and collaboratively to complete tasks, document work, and manage cases efficiently • Direct calls to appropriate internal departments • Assist with customer complaints and quality-related issues • Perform typing, filing, proofreading, emailing, and documentation management • Ensure compliance with federal and state legal and safety regulations, including HIPAA • Escalate report discrepancies or concerns to management • Perform additional duties supporting departmental operations

🎯 Requirements

• High school diploma or equivalent required • Minimum of one year of clerical experience, or equivalent combination of education and experience • Experience in a medical office or insurance environment preferred • Proficiency with Microsoft Word, Excel, Outlook, Internet applications, and general office equipment • Knowledge of HIPAA regulations and ability to maintain confidentiality • Strong communication skills, accuracy, attention to detail, and ability to prioritize tasks • Ability to work independently, manage multiple deadlines, and maintain professionalism under pressure • Own laptop or desktop that supports Windows 11 • Ability to complete camera-on training • Monday–Friday availability, 8:30 AM–5:00 PM EST

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Overtime as available

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