Inbound Healthcare Scheduler

🔥 19 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $20 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Schedule and register patient appointments • Provide information about addresses, directions, phone numbers, hours of operation, billing, and other departments • Process phone, fax, email, and other communication channel requests • Assist new members with introductions to available services, processes, and provider availability • Update patients on referral or authorization status • Answer, screen, and process a high volume of incoming calls • Schedule and cancel appointments for multiple providers • Follow phone scripts, clinical decision trees, scheduling criteria, and department guidelines • Determine appointment type and urgency and route calls to appropriate providers or resources • Communicate complex exam preparation instructions to patients and ordering physicians' offices • Send accurate and complete communications to physicians and other healthcare providers

🎯 Requirements

• Minimum 1 year of recent call center experience • Healthcare scheduling experience a plus • Must be able to work any 8 hour schedule between 8:00am - 6:00pm (EST) • Ability to schedule and register patient appointments and provide information accurately and efficiently • Ability to process phone, fax, email, and other communication channel requests • Ability to answer, screen, and process a high volume of incoming calls • Ability to use phone scripts, clinical decision trees, and scheduling criteria • Ability to determine appointment type and urgency within scope of knowledge and training • Ability to communicate complex exam preparation instructions • Ability to send accurate and complete communications to physicians and other healthcare providers

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)