Insurance Verification Specialist

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🔥 51 minutes ago

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Review and process patient assistance applications and supporting documentation • Conduct insurance investigations and verify patient coverage details • Assess patient financial information to determine program eligibility • Communicate application outcomes and status updates to patients and healthcare providers • Deliver high-quality customer service through inbound and outbound phone interactions • Respond to patient inquiries regarding coverage, eligibility, and program requirements • Maintain accurate records and documentation in internal systems • Ensure compliance with HIPAA and all applicable privacy regulations • Meet productivity, quality, and service-level expectations

🎯 Requirements

• High school diploma or equivalent • 5+ years of insurance verification experience • 5+ years of call center experience • Strong verbal and written communication skills • Ability to manage multiple systems and prioritize tasks effectively • Excellent attention to detail and organizational skills • Demonstrated ability to handle sensitive patient information confidentially • Strong customer service and problem-solving abilities • High level of empathy and professionalism when assisting patients • Knowledge of HIPAA and applicable privacy regulations

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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