Insurance Verification Specialist

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🔥 52 minutes ago

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Conduct insurance investigations and verify coverage information • Review and process patient assistance applications and supporting documentation • Assess patient financial information and determine eligibility • Communicate application status and outcomes to patients and healthcare providers • Deliver high-quality customer service while handling complex patient inquiries • Maintain accurate documentation and case records • Ensure compliance with HIPAA and privacy guidelines

🎯 Requirements

• 5+ years of insurance verification experience (required) • 5+ years of call center/customer support experience (required) • High School Diploma or equivalent • Strong knowledge of insurance benefits and eligibility verification • Excellent communication and customer service skills • Ability to demonstrate empathy and professionalism in challenging situations • Experience handling sensitive patient information in a HIPAA-compliant environment • Availability for assigned shifts between 7:00 AM and 7:00 PM CST • Training availability from 8:00 AM to 4:30 PM CST for approximately 6–10 weeks • No planned time off during the training period

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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