Medical Customer Service Representative

🔥 0 minutes ago

🦌 Connecticut – Remote

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💵 $22 - $23 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Serve as the main point of contact for patients • Answer 45+ calls per day • Take payments over the phone • Help patients set up payment plans • Read EOBs and assist patients with inquiries • Work within multiple systems simultaneously and juggle multiple tasks

🎯 Requirements

• 1-2 years of recent call center experience • Medical terminology is a plus • Dedicated work from home setup • High speed internet connection required • Ability to read EOBs • Ability to work within multiple systems at the same time and juggle multiple tasks • Ability to work Monday-Friday, 8:00am-4:30pm • 40-hour work week

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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