Senior Conversational AI Designer

🔥 0 minutes ago

🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $70 - $85 / hour

⏳ Contract/Temporary

🟠 Senior

🤖 Artificial Intelligence

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Design conversational and behavioral experiences for AI assistants, copilots, chatbots, and agentic AI systems • Define AI personas, voice, tone, communication principles, and interaction guidelines • Create trust-building mechanisms, transparency patterns, and user guidance • Design generative AI and autonomous or semi-autonomous agent workflows • Establish conversational design standards, reusable frameworks, and best practices • Translate user needs, business objectives, and product requirements into AI-enabled experiences • Design clarification, error recovery, escalation, and feedback mechanisms • Develop user journeys, conversation flows, prompts, and interaction models • Prototype, test, refine, and optimize conversational experiences using feedback and performance insights • Partner with researchers, product managers, architects, engineers, and UX designers throughout the product lifecycle • Provide guidance on conversational AI and generative AI design best practices • Independently drive workstreams and influence direction through expertise and collaboration • Contribute to high-visibility initiatives involving generative AI, conversational AI, intelligent assistants, AI copilots, and agentic AI experiences

🎯 Requirements

• Proven experience designing conversational interfaces, virtual assistants, AI copilots, chatbots, and agentic AI experiences • Ability to design what an AI assistant communicates and how it behaves within user workflows • Experience designing clarification strategies, guidance mechanisms, error recovery experiences, and trust-building interactions • Strong experience creating AI personas and communication frameworks • Expertise defining voice, tone, etiquette, transparency, and behavioral guidelines • Experience translating user research, business goals, and operational needs into conversational experiences • Strong understanding of human-centered design principles and workflow optimization • Understanding of Large Language Models (LLMs) and generative AI experiences • Experience designing dynamic, adaptive, and partially autonomous AI-powered interactions • Familiarity with prompt design, AI capabilities, limitations, and responsible AI principles • Experience influencing cross-functional teams • Strong facilitation, communication, and presentation skills • Portfolio demonstrating conversational AI design, assistant or copilot experiences, persona development, voice and tone frameworks, behavioral guidelines, user journeys, workflow design, business problem-solving, and individual contributions • Preferred: experience in highly regulated industries, financial services, healthcare, e-commerce, or similar complex business environments • Preferred: experience with Figma • Preferred: familiarity with AI governance, responsible AI practices, and enterprise-scale AI implementations

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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