Nurse Member Advocate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78k - $83k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Partner with the cross-functional clinical team to develop and manage cases, care plans, and treatment plans • Document cases accurately and identify relevant medical data • Communicate clearly with members and internal and external partners • Coordinate primary and preventative care, episodic care, expert medical opinion, and other service lines • Conduct comprehensive health-history intake assessments and direct members to appropriate service lines • Set member expectations for each care process • Resolve prescription issues within established protocols and turnaround times • Maintain Outlook availability for member visits and follow-ups • Use the proprietary database to connect members with Teladoc Health and external physicians • Complete internal and external referrals when appropriate • Conduct member health coaching and provide treatment decision support using educational materials and videos • Review complex medical issues and ensure accurate clinical summaries, reports, and care plans • Provide clinical support and guidance to support staff • Ensure compliance with established processes, privacy legislation, and regulations • Meet service standards for case progression speed, quality, and member satisfaction • Support additional projects as needed

🎯 Requirements

• Compact RN license required • Currently authorized to work in the United States without visa sponsorship now or in the future • Schedule: 12:30–9pm EST Monday–Friday, with occasional Saturday rotation of 8am–4:30pm EST • Ability to work evening shifts and weekend coverage • Case Management and Primary Care experience preferred • 5 years of recent acute care experience preferred • Med-surg background preferred • Strong clinical knowledge base • Excellent written and verbal communication skills • Strong interpersonal, organizational, and multitasking skills • Ability to work independently and recognize when escalation is warranted • Proficiency with Microsoft Word, Excel, Outlook, and technology/software • Spanish bilingual ability is a plus • BSN preferred • The posting states that the listed qualifications, knowledge, experience, and/or background are expected but not required

🏖️ Benefits

• Performance bonus eligibility • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Benefits program for employees and families, subject to eligibility requirements • Teladoc Health equipment provided at no charge • Career growth and development opportunities • Inclusive workplace and employee community

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