Product Lead, Clinical Optimization

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $180k - $220k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

B2B • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Define and own the product strategy and roadmap for clinical optimization across scheduling, provider availability, workforce management, and EMR-enabled workflows • Lead 0→1 discovery and execution for new capabilities that scale across clinical specialties and provider types (W2 and 1099) • Define the metrics that matter, instrument them, and drive improvement — engagement, efficiency, clinical throughput, and operational performance • Build and run a high-velocity experimentation mindset: form hypotheses, test quickly, read results honestly, and compound learnings into the roadmap • Translate complex clinical and operational workflows into clear product requirements, success metrics, and platform capabilities that engineering and design can build against • Drive integrations across EMR/EHR and non-EMR platforms — FHIR/HL7, SMART APIs, data exchange, workflow handoffs, and operational tooling • Bring a strong point of view on how AI and automation reduce manual work, improve decision-making, and simplify care delivery

🎯 Requirements

• 10+ years of product management experience in healthcare, digital health, enterprise SaaS, or regulated environments • Meaningful experience building or scaling products across complex, multi-platform workflows — scheduling, provider operations, care delivery, workforce optimization, or capacity management • Fluency with API-based integrations, platform interoperability, cross-system workflows, and technical tradeoff discussions • Demonstrated success leading highly cross-functional initiatives involving multiple engineering teams, clinical stakeholders, operational partners, and executive stakeholders across complex organizations • Strong data instincts: you define the right metrics, work with complex datasets, and communicate findings credibly across clinical and operational audiences • Demonstrated experience leveraging AI, automation, or analytics to improve product execution, operational efficiency, or user workflows

🏖️ Benefits

• Performance bonus • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually