Partner Experience Advocate

Job not on LinkedIn

🔥 14 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $50k - $65k / year

⏰ Full Time

🟢 Junior

🪙 Affiliate Manager

🚫👨‍🎓 No degree required

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Telarus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

Telarus is a business-focused managed network, security and private cloud provider that delivers managed networks, managed security (firewalls, content filtering, reporting), internet access, business voice and private/public/hybrid cloud solutions. The company provides solutions development, project management and 24×7 technical support aimed at improving operational efficiency and mitigating risk for retail and enterprise customers across Australia. Telarus emphasizes uptime, responsiveness and customer-centric service.

📋 Description

• Handling incoming partner requests via Microsoft Outlook, Salesforce, Phone calls, General Telarus Questions • Telarus Hub support and questions • Recommend Technology Advisor training and discuss expectations • Maintain relationships with Technology Advisors and Suppliers • Attending Technology Advisor / Supplier meetings • Opportunity lifecycle management within Salesforce • Address simple commission questions • Quote routing within internal SF • Follow up Recap sent to Technology Advisors • Paperwork assistance as needed • Order submission and Order Management engagement • Funnel management • Personal metric tracking • Task and case management • Strategic Technology Advisor / Supplier introductions dependent on opportunity

🎯 Requirements

• Customer service background • Microsoft Suite • Intermediate computer knowledge • Exceptional written and verbal skills • Engaging phone presence • Telecom experience 1 year+ • Ability to multitask • Detail oriented • Self-Motivated • Familiarity with Salesforce • Strong Communication skills • Ability to have challenging conversations • Personable • Team player • Adaptable / Quick learner • Independent problem solver • Forward thinker • Comprehension of technology channel program / B2B product offerings

🏖️ Benefits

• Competitive salary • 401k with matching • Flexible PTO