Care Partner

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🪙 Affiliate Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Assist with CareLinx’s line of business. • Serve as a point of contact for caregivers throughout their CareLinx journey after onboarding. • Build trusted relationships with caregivers, helping them identify opportunities that align with their skills, availability, and preferences. • Coordinate caregiver and member matches, supporting caregivers through scheduling and placement. • Resolve questions and barriers that may impact successful care delivery, and help ensure continuity of care. • Maintain ongoing communication with caregivers, providing coaching, resources, and guidance that enable them to succeed, remain engaged, and deliver exceptional care. • Encourage caregivers to utilize growth opportunities on the platform and collaborate with the CareLinx Enablement Team to keep them informed on policies, best practices, and resources.

🎯 Requirements

• At least one year of experience in customer service, recruitment, account management, or caregiver support. • HS diploma or equivalent • Strong communication skills, with the ability to engage, listen, and support potential and current caregivers. • Excellent organizational skills and attention to detail • Ability to work independently and manage time effectively in a remote environment. • Strong relationship management skills with a passion for providing excellent customer service and creating positive experiences for caregivers and clients. • Empathy and patience to address caregivers' needs and concerns. • Adaptability to changing needs and priorities, with the ability to quickly pivot and adjust strategies to meet evolving caregiver and program demands. • Ability to maintain confidentiality and adhere to all company policies and procedures.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities